Due to the widespread disruption to theatre programmes across the UK caused by COVID-19, the National Theatre and Trafalgar Theatre Productions have made the decision to postpone the planned UK Tour of The Curious Incident of the Dog in the Night-Time. As a result, currently scheduled performances at Troubadour Wembley Park Theatre have been cancelled and we hope to announce new performance dates for 2021 in the coming months.
In order to make re-booking for the new schedule as easy as possible we will automatically cancel all tickets for the 2020 run, and credit your KX Tickets profile with the full amount paid. You can then use this credit at a date and time convenient to you, to rebook for the show as soon as the dates are confirmed.
There are many bookings to be processed and we are working through each performance in strict date order so please be aware it may take several days until your booking is credited.
To use your credit on a future booking please take the following steps:
1) Visit our website and choose your preferred performance.
2) After you have selected your seats you will be invited to log-in to your account with us. If you have forgotten your details, or not logged-in before, please click the ‘forgot your password’ link and follow the instructions to be able to access your account.
3) At the final payment screen there is a box which states ‘Use My Credit’ (£XX)
If you have any queries, would like to speak to a member of staff or would prefer a refund, then please email us at [email protected] and we will get back to you as soon as we can.
Thank you for your understanding during this difficult period.